Privacy Policy
Last Updated: 05 Dec. 2025
UrbanSetoo is committed to protecting your privacy. This Privacy Policy explains how we collect, use,
and safeguard your information when you use our Gurgaon-based service platform including our website
https://urbansetoo.in and mobile application,
where we provide home services such as sofa cleaning, carpet cleaning, chimney cleaning, AC repair, plumbing, and more.
1. Information We Collect
We collect only the information required to provide our services efficiently in Gurgaon.
A. Personal Information
- Full Name
- Phone Number
- Email Address
- Service Address (Gurgaon location)
- Payment details (processed securely; no card/UPI storage)
Location access is optional, but required for precise service availability in Gurgaon sectors.
B. Service Information
- Type of service booked
- Appointment date & time
- Service preferences
C. Automatic Information
- Location data (with consent)
- Device & browser details
- Pages visited
- Cookies & tracking data
2. How We Use Your Information
- Process service bookings in Gurgaon
- Assign verified local service professionals
- Send booking updates & notifications
- Provide customer support
- Improve services and website performance
- Send promotional offers (only with consent)
- Prevent fraud and ensure safety
3. Sharing of Information
We do not sell or rent personal data. Information may be shared only with:
- Verified service professionals in Gurgaon
- Secure payment gateways
- Logistics or support partners
- Legal authorities if required
4. Cookies & Tracking Technologies
Cookies help improve website functionality. You may disable cookies, but some features may not work properly.
5. Data Security
- SSL encryption
- Secure servers in India
- Restricted access
- Encrypted payment processing
6. Your Rights
- Access your information
- Correct or update details
- Request data deletion (as legally permitted)
- Opt out of promotional messages
We retain user data only as long as necessary to complete services in Gurgaon, comply with laws, or provide support.
7. Third-Party Services
We are not responsible for the privacy practices of third-party websites or services linked from our platform.
8. Services for Adults Only
Our services are intended for individuals aged 18 years or older.
9. Policy Updates
Changes to this policy will be updated here with a revised “Last Updated” date.
10. Contact Us